Privacy Policy

This privacy policy applies between you, the User of this Website, and Sensory Wholesale Ltd, the owner and provider of this Website. Sensory Wholesale Ltd takes the privacy of your information very seriously. This policy outlines how we collect, use, and protect your personal data when you use our website or services.

This policy should be read alongside our Terms and Conditions.

Definitions and Interpretation

  • Data: All information that you submit to Sensory Wholesale Ltd via the Website. This includes personal data as defined in applicable Data Protection Laws.
  • Cookies: Small text files placed on your device to improve your experience. See below for cookie usage.
  • Data Protection Laws: All applicable laws relating to the processing of personal data, including UK GDPR and the Data Protection Act 2018.
  • User / You: Any third party accessing this Website who is not employed by Sensory Wholesale Ltd or acting in connection with services provided to us.
  • Website: The website you are currently using: https://sensorywholesale.co.uk

Scope of this Policy

This privacy policy applies only to the actions of Sensory Wholesale Ltd and users regarding this Website. It does not extend to any websites that can be accessed from this Website.

What Data We Collect

We may collect the following information:

  • Name and contact details
  • Demographic information
  • IP address and browser details (automatically collected)
  • Preferences and interests
  • Information submitted via contact forms or account registration

How We Collect Data

Data is collected:

  • When you provide it directly (e.g. contact form, email)
  • Automatically through cookies and analytics tools
  • From third parties such as Google (analytics and advertising)

Our Use of Data

We use your data to:

  • Provide and manage access to the Website
  • Improve our products/services
  • Customise your experience
  • Carry out market research
  • Comply with legal obligations

We process personal data based on:

  • Legitimate business interests
  • Fulfilment of a contract
  • Compliance with legal obligations
  • Consent (where applicable)

Who We Share Data With

We may share your data with:

  • Our employees, agents, and/or professional advisers
  • Service providers and payment processors
  • Law enforcement or regulators, if required

Keeping Your Data Secure

We use appropriate technical and organisational measures to safeguard your data. This includes:

  • Secure server storage
  • Password-protected accounts
  • Regular software updates and access controls

Data Retention

We retain your data only for as long as necessary:

  • To fulfil the purposes it was collected for
  • To comply with legal, accounting, or reporting requirements

Your Rights

You have rights under UK GDPR, including:

  • Right to access your data
  • Right to rectify inaccurate data
  • Right to erase your data (in some cases)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

To exercise your rights, contact us at: sales@sensorywholesale.co.uk

You can also contact the Information Commissioner's Office (ICO) at https://ico.org.uk.

Cookies

We use cookies to:

  • Enable core website functionality
  • Analyse site usage and improve user experience
  • Personalise content and ads

You can control cookie settings via your browser.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page. Continued use of the Website indicates your acceptance of the updated terms.

Last updated: 2 May 2025